Job details

Office Coordinator - Digital Learning at UT - UTK

Position Number: 6400283
Location: Chattanooga, TN
Position Type: Other Administrative Positions

Office Coordinator - Digital Learning at UT - UTK
Knoxville, TN, United States

Job Identification: 4085
Job Category: Administrative
Posting Date: 07/21/2025
Job Schedule: Full Time
Locations: 1331 Circle Park, Knoxville, TN, 37996, US

Job Description
The Office Coordinator plays a critical role in ensuring the efficient and professional operation of the Office of Digital Learning at the University of Tennessee. This position serves as an administrative partner to unit leadership, providing expert-level support in administrative processes, financial coordination, procurement, facilities management, and event logistics.

The ideal candidate is a proactive problem solver with exceptional organizational skills, a keen eye for detail, and a collaborative spirit. They will thrive in a fast-paced, evolving environment where priorities shift and innovation is encouraged. The coordinator is essential to maintaining smooth daily operations, upholding policy compliance, and supporting the strategic goals of Digital Learning. This position is an excellent opportunity for an experienced professional who enjoys multifaceted responsibilities and is committed to operational excellence, service, and continuous improvement.

Responsibilities
General Administrative Support

Act as the primary administrative partner for the Digital Learning location, ensuring efficient daily operations and the seamless execution of unit-wide initiatives.
Proactively evaluate and improve administrative processes, presenting actionable recommendations to leadership and overseeing successful implementation.
Deliver high-caliber customer service to a diverse range of internal and external stakeholders, embodying the department's professional and inclusive culture.
Research, analyze, and resolve complex administrative and operational issues within institutional guidelines, exercising sound judgment and confidentiality.

Logistical Support

In collaboration with the Assistant Dean of Finance & Administration, design, document, and oversee internal procedures to support operational consistency and team alignment with university policies.
Manage procurement workflows, including supplies, equipment, and vendor engagement, in alignment with UT fiscal regulations.
Maintain responsibility for annual space inventory and ensure facility needs are addressed proactively through strong vendor and building liaison relationships.
Coordinate office access and security logistics, including onboarding and offboarding of staff and student employees.
Assist Executive Directors in coordinating meetings across university departments and leadership units.
Serve as the logistics lead for all departmental events and meetings-organizing materials, securing spaces, and managing fiscal compliance.
Oversee outgoing mailings and staff onboarding logistics, including equipment and workspace readiness.

Financial Support

Monitor and reconcile procurement card transactions and departmental expenditures in collaboration with the Assistant Dean of Finance & Administration.
Prepare purchasing reports, budget tracking documents, and office inventory updates to support informed decision-making.
Assist with expense reporting, ensuring accuracy and adherence to policy.
Maintain a professional and welcoming physical space for all visitors, guests, and collaborating units.
Serve as the department's primary facilities contact, coordinating maintenance, access, and equipment needs to ensure an optimal work environment.
Act as parking representative for Digital Learning
Coordinate routine exterior landscaping with landlord

Facilities & Operational Oversight

Maintain a professional and welcoming physical space for all visitors, guests, and collaborating units.
Serve as the department's primary facilities contact, coordinating maintenance, access, and equipment needs to ensure an optimal work environment.
Act as parking representative for Digital Learning
Coordinate routine exterior landscaping with landlord

Talent Development & Professional Growth

Supervise and mentor student workers, ensuring productive task assignment, training, and engagement.
Participate in and promote professional development opportunities, including trainings offered through UTK platforms and external partners.
Stay informed of administrative, fiscal, and policy updates across the university and integrate best practices into daily operations.
to ensure understanding of expectations; takes action to mitigate conflict

Qualifications
Required Qualifications

Education:
- Associates degree with 5-6 years of progressively responsible administrative support experience

Bachelor's degree with 1-2 years of progressively responsible administrative support experience
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.
- 5+ years of relevant, progressively responsible experience in professional office setting, including some in higher education environment
- Familiarity with the higher education landscape.

Preferred Qualifications

Experience:

Work Location

Knoxville, TN

Compensation and Benefits

UT market range: MR 06
Find more information on the UT Market Range structure here
Find more information on UT Benefits here

Application Instructions

For full consideration, applicants must attach a letter of interest, resume, and the name, address, email, and phone number of three professional references, in addition to completing the applicant file to the Human Resources online application system, Taleo. This position does have the potential for a hybrid working capacity.
Screening of applicants will begin immediately and continue until the position has been filled. DL_UT

About The College/Department/Division

Digital Learning at UT, is a unit charged with advancing UT's commitment to discovery, creativity, learning, and engagement, specifically for online learners. Using advanced and innovative technologies, Digital Learning at UT will provide scalable solutions that enhance the online learning experience and reduce barriers to student access and success, providing a tremendous impact to online learners across the state and the nation. At Digital Learning, we want to be bold and impactful, transforming the future of online education through innovative thinking and collaborative problem-solving. Join our dynamic and inclusive Digital Learning team where we take pride in teamwork, excellence, and a shared commitment to shaping the future through education and innovation.

About Us
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices that attract and retain a diverse community and that support a culture where everyone matters and belongs.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

To apply, visit https://fa-ewlq-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/4085/?mode=location